Energy Bill Relief 2024-25 Financial Year

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Eligibility

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The Energy Bill Relief program will assist eligible customers that access electricity for their principal place of residence via an embedded network. An embedded network arrangement exists if you pay for your electricity via your landlord in a caravan park or retirement home or village through an individually metered connection rather than purchase electricity directly from an electricity retailer (like Aurora or 1st Energy). The Australian and Tasmanian Government in collaboration will be providing a $250 payment to eligible customers residing in embedded networks in the 2024-25 financial year.

To receive the Energy Bill Relief payment you must also be eligible under one of the concession eligibility criteria on 1 July 2024. Only one Energy Bill Relief payment will be made per residence.

If you need assistance, please phone (03) 6166 4444 Monday to Friday, 9am to 5pm or visit your local Service Tasmania branch.

Do you receive your electricity bill from Aurora, 1st Energy, Momentum, CovaU or Energy Locals?

Concession (Not Applicable)

This section is not applicable because of your response to question: "Do you receive your electricity bill from Aurora, 1st Energy, Momentum, CovaU or Energy Locals?" on page 1

For your household to be eligible for the rebate the electricity account holder must, on 1 July 2024, be a recipient or holder of an eligible concession.

Applicant's concession card type * Required
Response required.
Clear the selected value for Applicant's concession card type

Customer Reference Number (CRN) (Not Applicable)

This section is not applicable because of your response to questions:

  • "Do you receive your electricity bill from Aurora, 1st Energy, Momentum, CovaU or Energy Locals?" on page 1
  • "Applicant's concession card type" on page 1

Centrelink Customer Reference Number (CRN). You need to provide your Centrelink CRN to allow us to check your eligibility in the first and second year of the Energy Bill Relief program. This can be found on your relevant eligible card or on correspondence from Services Australia regarding your eligible card or criteria.

Attach a file: Select stored file

    Please contact your electricity retailer (Not Applicable)

    This section is not applicable because of your response to question: "Do you receive your electricity bill from Aurora, 1st Energy, Momentum, CovaU or Energy Locals?" on page 1

    If you are not a customer of an embedded network and receive your electricity bill from a retailer such as Aurora Energy, 1st Energy, Momentum, CovaU or Energy Locals then you will need to speak with your electricity retailer about the Energy Bill Relief directly.

    Ineligible Concession (Not Applicable)

    This section is not applicable because of your response to questions:

    • "Do you receive your electricity bill from Aurora, 1st Energy, Momentum, CovaU or Energy Locals?" on page 1
    • "Applicant's concession card type" on page 1

    As you did not have an eligible concession card on 1 July 2024, you are not eligible for this rebate.